5
Walker Automotive

Earlier this week I took my 2016 VW Jetta to Walker Automotive to have my spark plugs replaced. They finished the job by Tuesday afternoon and my vehicle was ready to be picked up. However, I only got about 10 minutes down the road when my car started overheating and smoking. I immediately called Walker's back, but they were closed so I left a message explaining what was going on. I thought I would be stuck for the night with a vehicle I couldn't drive! To my surprise, Eric called me back immediately and had a tow truck to pick the car up within an hour. The next day they realized that due to a freak and undetermined accident, the main hose to the radiator had somehow come off. They fixed the problem at no charge and I picked my vehicle up on Thursday problem free. Now, I don't know if the shop caused the overheating problem, but here's what I do know: as soon as I called about the problem, they immediately took care of it and fixed it. That is phenomenal customer service and great business! For this reason, I would definitely recommend Walker's Automotive!

Ken, Thank you for taking the time to leave this review. We strive to offer the best customer service and I am glad we were able to help you during this unexpected event. Look forward to working with you in the future. Eric Walker

- Walker Automotive
2
Walker Automotive

My 2000 Ford Windstar Van was running rough upon start up. Took it in got a premium diagnostic. The next day I get a call from Walker Automotive, the guy proceeded to tell me I need a Air flow system, tie rod end and a motor mount. And gives me an estimate of 2200 bucks. I would not recommend these guys because that's just a ridiculous amount of money.

4.5
Walker Automotive

Extremely Pleasant and competent people to deal with.

5
Walker Automotive

We Amazing service form this company and they went above and beyond to help us get the issue resolved. Highly recommend.

5
Walker Automotive

Thank you for the great service!

5
Walker Automotive

Great service and very friendly staff

Betty, We appreciate your kind works. Thank you, Eric Walker

- Walker Automotive
5
Walker Automotive

IF YOU WANT IT FIXED CORRECTLY CARRY IT TO WALKER'S.

5
Walker Automotive

Highly recommend for Mercedes vehicles. Very friendly and transparent .

5
Walker Automotive

Outstanding service. Wonderful to work with. Reasonable prices. On time. Great place to do business with

5
Walker Automotive

I have been searching for a TRUSTWORTHY business to service my Mercedes and BMW 650i for some time now and who knew that Elkton KY had the golden nugget!!! It’s always the small towns that hold be best finds. From the initial call to inquire about the business and services offered to the appointment set up it was top notch! When I arrived I was greeted by everyone that I encountered from the owners to the technicians! What a pleasure it was to be treated so kindly and with appreciation! I highly recommend Walker Automotive for anyone who wants to feel confident in their auto repair experience! Yes, imports are a specialty for this company but I’m certain they welcome all makes and models! Congratulations, Walker Automotive on a job well done-you all capture an uncharted level of excellence and I will be a repeat client!!!

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