5
Walker Automotive

I have been going to the BMW dealership in Nashville, Tennessee and Brentwood, Tennessee as well as Bowling Green, Kentucky for several years now. I have to admit that I am not mechanically inclined so they have been cheating me out of a lot of money over the years. This last time I went to them In Brentwood, Tennessee, they told me that I needed some air struts that I knew I didn’t need. They were going to charge me over $13,000 because they said it was not covered under my warranty program, I found this location, Walker Automotive by searching the Internet. I brought my car here and found out that I did not need any air struts, but I had a hole in my air intake line. They replaced it along with repairing some oil leaks that BMW did not catch. I can go on and sing their praises but if you have been going to any BMW dealership, I strongly recommend that you check out this company because they are honest open and direct. Your car will appreciate you!

5
Walker Automotive

They were very helpful and welcoming

Thank you for your kind words, Russell! We're thrilled to hear that you had a positive experience with us. Providing excellent customer service is our top priority, and we're glad that our team could assist you. If you have any further questions or need any more help, please don't hesitate to reach out. We look forward to serving you again in the future!

- Walker Automotive
5
Walker Automotive

Service was good, actually very good. Friendly, professional attitudes. Job well done.

Bob, thank you! Your feedback makes us smile. Our team is thrilled to hear that you had such a great experience with us. We strive to provide top-notch service with a friendly and professional touch. Don't hesitate to reach out if you need anything - we're here for you.

- Walker Automotive
5
Walker Automotive

I've been lucky enough to spend a lot of time inside the Walker Auto shop filming and photographing the guys while they're working, and what stands out to me - as someone who once upon a time worked at a few dealerships - is how the mechanics all help each other out! At many other shops, it's each man for himself, because they're so worried about getting things done as fast as possible in order to maximize their pay. But at Walker, it's a true team, and it's always about doing the right thing, no matter what. And yes, I am a customer too =)

Michael, thank you for the glowing review! We're thrilled to hear that even behind the scenes, our team's commitment to collaboration and integrity shines through. We appreciate your support as a customer and look forward to continuing to provide exceptional service!

- Walker Automotive
5
Walker Automotive

Thank you for taking the time to leave us a 5-star rating, Judy! We appreciate your support and are delighted to know that you had a great experience with us. If you have any further feedback or need assistance, please don't hesitate to reach out.

- Walker Automotive
5
Walker Automotive

They were very friendly. Did a great job getting my car fixed in just a couple days. Kept me updated the whole way through. Definitely recommend going here! I definitely will be back for anything involving my car!

Thank you Danielle for the incredible review! Our team works hard to provide exceptional customer service and it's great to hear that you had a positive experience. We appreciate your recommendation and look forward to helping you with any car-related needs in the future!

- Walker Automotive
5
Walker Automotive

I had a good experience with walker they did what they told me they was going to do and told me what it would cost before they started so when I paid it was what they said.

Thank you, James, for the amazing review! We strive to provide transparent and reliable service. Glad you had a great experience with us!

- Walker Automotive
5
Walker Automotive

Thank you for the 5-star rating, G Cornell! We are thrilled to see that you had a great experience with us. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

- Walker Automotive
5
Walker Automotive

This place is excellent!! They found the problem promptly and their communication is phenomenal!They explained everything that was going on and communicated with me every step of the way.I would definitely recommend them for any of your automotive needs..10 stars for sure!

Thank you, Scott! We're thrilled to hear that you had an excellent experience with us. Customer satisfaction is our top priority, so we're glad that our prompt problem-solving and clear communication made a positive impact. We appreciate your recommendation and look forward to serving you again in the future!

- Walker Automotive
5
Walker Automotive

Excellent customer service. These guys are really here to help. Will walk through every step of the process you need to go through and are honest, trustworthy people. My best experience with a shop. Josh is very knowledgeable, professional, and overall a great human being to work with. This is where all my cars will go to get serviced from now on.

Joshua, thank you for your kind words! We're thrilled to hear that you had such a great experience with us. We pride ourselves on providing excellent customer service and it's wonderful to know that you felt taken care of every step of the way. We'll be sure to pass along your compliments to Josh. Looking forward to serving all your future car service needs!

- Walker Automotive
Walker Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Walker Automotive (270) 265-9862 if you have any issues in accessing any area of our website.